Privacy Policy
KRIS GETHIN GYMS Website : https://gethingyms.com
Last updated : 20th July 2026
Kris Gethin Gyms ("KGG," "we," "us," or "our") operates the website https://gethingyms.com and its associated gym locations and franchise network (collectively, the "Services"). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the choices and rights you have as a visitor, member, prospective franchisee, or job applicant.
By using our website or engaging with our Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
Who This Policy Applies To
This Policy covers personal data collected from:
- Visitors browsing gethingyms.com
- Prospective and current gym members
- Prospective franchise investors and business partners
- Job applicants applying to KGG or its franchise locations
- Newsletter subscribers and users who fill out enquiry forms
- Users who comment on blog content or interact with our social channels
Information We Collect
Information you provide directly
- Contact details: name, email address, phone number, city, and location preferences submitted through enquiry, membership, franchise, or contact forms
- Membership and billing information: age, gender, fitness goals, emergency contact details, and payment information processed through our payment partners (we do not store full card numbers)
- Franchise investment enquiries: business background, investment capacity, location preferences, and any documents voluntarily submitted during franchise discussions
- Job applications: resume/CV, work history, references, and any information you choose to submit through a careers or application form
- Comments and forum content: name, email, website, and the content of any comment left on the site, along with the commenter's IP address and browser user agent string, used to help detect spam
Information collected automatically
- Usage data: pages visited, time spent, referring URLs, device type, browser type, and general location inferred from IP address
- Cookies and similar technologies: see Section 5 below
- Log data: standard server logs including IP address, access times, and pages requested
Information from third parties
- Payment confirmation data from payment gateways
- Analytics data from tools such as Google Analytics
- Advertising and conversion data from platforms such as Meta and Google Ads, where you have interacted with our ads
Media uploads
If you upload images to the website (for example, through a comment, testimonial, or profile), please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the site may be able to extract location data from any image files hosted on the site.
How We Use Your Information
We use personal data to:
- Respond to enquiries about membership, franchise opportunities, or careers
- Process gym memberships, renewals, and payments
- Evaluate and manage franchise applications, including due diligence and communication with prospective franchise partners
- Operate, maintain, and improve the website and our gym facilities
- Send service updates, membership reminders, and, where you have opted in, marketing communications
- Detect and prevent spam, fraud, and security threats
- Comply with legal, tax, and regulatory obligations
- Evaluate job applications and communicate with candidates
We do not sell personal data to third parties.
Legal Basis for Processing
Where the Digital Personal Data Protection Act, 2023 (DPDP Act) or other applicable law requires a legal basis, we rely on one or more of the following:
- Consent you provide when submitting a form, subscribing to communications, or accepting cookies
- Performance of a contract, such as processing your gym membership or franchise agreement
- Legitimate business interest, such as improving our Services or ensuring site security
- Legal obligation, such as retaining financial records for tax purposes
You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
Cookies
We use cookies and similar tracking technologies to operate the website and understand how it is used.
- Comment cookies: If you leave a comment, you may opt in to save your name, email, and website in cookies for convenience on future comments. These last approximately one year.
- Login cookies: If the site has login functionality, a temporary cookie determines whether your browser accepts cookies (no personal data, discarded on browser close). Login cookies persist for two days (two weeks if "Remember Me" is selected); screen display cookies last one year. These are removed when you log out.
- Analytics cookies: Used to understand site traffic and usage patterns (for example, Google Analytics).
- Marketing cookies: Used to measure the performance of advertising campaigns and, where applicable, to show relevant ads on other platforms.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.
Embedded Content
Pages on this site may include embedded content (videos, images, articles, social posts, maps, etc.) from other websites. Embedded content behaves as if you visited the third-party website directly. These third parties may collect data about you, use their own cookies, embed additional tracking, and monitor your interaction with the embedded content, including if you are logged into an account on that third-party site. We do not control these third-party practices and encourage you to review their respective privacy policies.
Who We Share Data With
We may share personal data with:
- Service providers who help us operate the business, including payment processors, website hosting and analytics providers, CRM and email marketing platforms, and IT support vendors, under confidentiality and data-processing obligations
- Franchise-related parties, where necessary to evaluate and formalize a franchise relationship
- Legal and regulatory authorities, where required by law, court order, or to protect our rights, property, or safety, or that of our members and staff
- Spam detection services, for comment moderation
- If you request a password reset, your IP address is included in the reset email for security purposes
We do not share personal data with third parties for their own independent marketing purposes without your consent.
Data Retention
- Membership and billing records are retained for as long as your membership is active, and thereafter as required for accounting, tax, and legal purposes
- Franchise enquiry data is retained for the duration of active discussions and for a reasonable period afterward for relationship and compliance purposes
- Job applications are retained for the duration of the recruitment process and a reasonable period afterward, unless you request earlier deletion
- Comments and associated metadata are retained indefinitely to support comment moderation and spam recognition, unless you request removal
- Registered user account data is retained until the account is deleted; users can view, edit, or delete their personal information at any time (except username), and site administrators can also view and edit that information for administrative purposes
Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including secure hosting, restricted internal access, and use of reputable third-party payment processors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable law, including the DPDP Act, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data, subject to our legal, administrative, or security retention obligations
- Withdraw consent to processing based on consent
- Nominate a representative to exercise your rights on your behalf in the event of death or incapacity
- Lodge a grievance with our Grievance Officer (see Section 13), and subsequently with the Data Protection Board of India if unresolved
To exercise any of these rights, contact us using the details in Section 13. We will respond within a reasonable timeframe.
Children's Privacy
Our Services are not directed at children under 18. Where a minor uses our gym facilities under a parent or guardian's membership, we process the minor's data only with parental or guardian consent and only to the extent necessary to provide the Services.
International Data Transfers
We primarily store and process data within India. Where data is transferred outside India (for example, through cloud hosting or analytics providers with servers abroad), we take steps to ensure such transfers comply with applicable law.
Grievance Officer / Contact Us
For any questions, requests, or complaints about this Privacy Policy or how your data is handled, please contact:
Grievance Officer Kris Gethin Gyms
Email: info@gethingyms.com
Address: Model Town, Jalandhar, Punjab, India
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this Policy indicates when it was last revised. Material changes will be communicated through the website or via email where appropriate.